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How to Forward Calls on iPhone

Updated
6 min read
How to Forward Calls on iPhone

Call forwarding is one of the most helpful features on your iPhone. Whether you’re traveling, managing work calls, or simply don’t want to miss an important call, this feature ensures calls are forwarded to another number of your choice. The best part? Setting up call forwarding is simple and doesn’t require any additional apps.

In this guide, I’ll walk you through the steps to forward calls on your iPhone, provide tips for troubleshooting, and explain when and why this feature can come in handy. Let’s dive in and make sure you never miss an important call again.


What Is Call Forwarding on iPhone?

Call forwarding allows you to redirect incoming calls to another phone number. This is particularly useful in situations like:

  • When you’re in an area with poor signal but another phone is reachable.

  • If you want someone else to answer calls temporarily (e.g., an assistant).

  • During vacations or work hours when you don’t want to carry multiple devices.

Now that you understand the basics, let’s explore how to set it up.


Step 1: Check If Call Forwarding Is Supported by Your Carrier

Before setting up call forwarding, make sure your carrier supports this feature. Most major carriers include call forwarding in their plans, but it’s always good to confirm.

How to Check:

  1. Contact your carrier's customer service or visit their website.

  2. Look for call forwarding under your plan details.

  3. Ensure there are no additional fees for using this feature.

If call forwarding is supported, proceed to the next steps.


Step 2: Enable Call Forwarding in iPhone Settings

Your iPhone has a built-in call forwarding feature that’s easy to activate.

Steps to Enable Call Forwarding:

  1. Open Settings:

    • Tap the Settings app on your iPhone’s home screen.
  2. Navigate to Phone:

    • Scroll down and select Phone from the list.
  3. Tap Call Forwarding:

    • Under the Phone settings, you’ll see an option for Call Forwarding. Tap it.
  4. Turn On Call Forwarding:

    • Toggle the switch to enable call forwarding.
  5. Enter the Forwarding Number:

    • Tap Forward To and type the phone number where you want to forward your calls.
  6. Save Changes:

    • Once you’ve entered the number, go back to the main settings, and call forwarding will be active.

Step 3: Test Call Forwarding

After enabling call forwarding, it’s a good idea to test it to ensure it’s working correctly.

How to Test:

  1. Use another phone to call your iPhone’s number.

  2. Verify that the call rings on the forwarding number you entered.

  3. If the call doesn’t forward, double-check the number you provided and repeat the steps above.


Disabling Call Forwarding

When you no longer need to forward calls, you can easily turn off the feature.

Steps to Disable:

  1. Open Settings > Phone > Call Forwarding.

  2. Toggle off the Call Forwarding switch.

  3. Your iPhone will now receive calls as usual.


Conditional Call Forwarding Options

Some carriers offer conditional call forwarding, which lets you forward calls only in specific situations.

Types of Conditional Call Forwarding:

  1. Forward When Busy:

    • Redirects calls when you’re on another call.
  2. Forward When Unanswered:

    • Sends calls to another number if you don’t pick up.
  3. Forward When Unreachable:

    • Activates if your phone is turned off or out of coverage.

How to Set It Up:

  1. Open the dialer on your iPhone.

  2. Enter the relevant codes provided by your carrier. For example:

    • Forward When Busy: Dial *67*PhoneNumber# and press call.

    • Forward When Unanswered: Dial *61*PhoneNumber#.

    • Forward When Unreachable: Dial *62*PhoneNumber#.

  3. Test the feature to ensure it’s working.


Using a Shortcode for Call Forwarding

If your carrier supports shortcodes, you can enable call forwarding directly from the Phone app.

Steps to Use Shortcodes:

  1. Open the Phone app.

  2. Dial *21*PhoneNumber# (replace PhoneNumber with the forwarding number).

  3. Press the call button.

  4. Wait for the confirmation message.

This method is quicker and doesn’t require navigating through the Settings app.


Troubleshooting Common Issues

Sometimes call forwarding doesn’t work as expected. Here are solutions to common problems:

Problem 1: Call Forwarding Option Missing in Settings

  • Solution: Check if your carrier supports call forwarding. If it does, restart your iPhone or update iOS to ensure the feature appears.

Problem 2: Calls Aren’t Being Forwarded

  • Solution: Double-check the forwarding number you entered. Ensure it’s active and not blocked by the recipient.

Problem 3: Can’t Turn Off Call Forwarding

  • Solution: Use the shortcode ##21# and press call. This will disable all call forwarding settings.

Tips for Using Call Forwarding

Here are some additional tips to help you get the most out of call forwarding on your iPhone:

  • Save Forwarding Numbers: Keep commonly used forwarding numbers in your contacts for easy access.

  • Use Conditional Forwarding for Flexibility: Set up conditional forwarding to only redirect calls in specific situations.

  • Be Mindful of Costs: Some carriers charge for forwarded calls, so check your plan to avoid unexpected fees.


Conclusion

Forwarding calls on your iPhone is a straightforward process that can be set up in minutes. Whether you use the Settings app or carrier shortcodes, this feature ensures you never miss an important call, even when you can’t answer your phone.

From enabling call forwarding to using conditional options, you now have all the tools to manage your calls effectively. If you run into any issues, follow the troubleshooting tips to resolve them quickly. With this guide, you can confidently use call forwarding to stay connected wherever you are.


FAQs

Can I forward calls from my iPhone to an international number?

Yes, you can forward calls to an international number, but keep in mind that additional charges may apply based on your carrier’s rates.

Does call forwarding work when my iPhone is turned off?

Yes, if you’ve set up conditional call forwarding for when your phone is unreachable, calls will be redirected even when your iPhone is off.

How do I check if call forwarding is active?

You can check in Settings > Phone > Call Forwarding. Alternatively, dial *#21# and press call to see the status.

Is call forwarding free on iPhone?

Call forwarding itself is free on iPhones, but your carrier may charge for forwarded calls. Check your plan for details.

Can I forward text messages along with calls?

No, call forwarding only redirects voice calls. To forward text messages, you’ll need to enable message forwarding through Settings > Messages.

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